Privacy Policy for Premier Wealth Financing Broker
1. Introduction
Premier Wealth Financing Broker Co. (“we,” “our,” “us”) operates pwfbroker.ae (“website”) as a mortgage consultancy and broker in Dubai, UAE. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal information we collect, how we use it, your rights, and how we safeguard your data.
About Premier Wealth Financing Broker
PWF Broker is a trusted mortgage consultancy in Dubai. They offer personalized home loan and property financing solutions, helping both residents and non-residents. With access to over 25 top banks and financial institutions, PWF makes the mortgage process simple and stress-free. Their expert team supports you every step of the way—from comparing loans and checking eligibility to final approval—delivering fast, transparent, and reliable service.
2. Information We Collect
A. Personal and Contact Information
We may collect:
- Full name
- Email address
- Phone number
- Country of residence (for communications/forms)
- Details you submit via our website forms (e.g. project type, loan interest)
This information is collected when you: - Submit an inquiry or request via a contact form
- Sign up for updates, newsletters, or other communications
B. Technical and Usage Information
We automatically collect certain technical data via cookies and similar technologies, including:
- IP address
- Browser type and version
- Operating system
- Pages visited, time spent, referral data
This helps us provide and improve our services and user experience.
3. How We Use Your Information
We use your personal data for the following purposes:
- Responding to your inquiries and providing customer support
- Delivering marketing communications (if you opt in)
- Matching you with mortgage or loan products from multiple UAE banks and lenders
- Analyzing our website usage to improve features and functionality
We may also use aggregated or anonymized data for internal analysis or to enhance our services further.
4. Data Sharing & Disclosure
We will not share your personal data with third parties for marketing purposes without your explicit consent. We may disclose your information only when necessary in the following scenarios:
- To banks, financial institutions, or lenders involved in processing your mortgage application
- To trusted service providers who perform services on our behalf (e.g. CRM tools, email platforms), under confidentiality obligations
- When required by law or legal process
5. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Access controls—only authorised personnel can access data needed for service delivery
- Secure storage via encryption and controlled access
- Regular security assessments to mitigate vulnerabilities
6. Retention of Your Information
We will retain your personal data only as long as necessary for the purposes outlined above or as required by applicable law. Once that period ends, we will securely delete or anonymize your data.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you
- Correction: Request updates or corrections of inaccurate or incomplete data
- Erasure: Request deletion if we no longer have a lawful basis to process it
- Restriction: Request limits on processing for specific purposes
- Objection: Object to data processing based on legitimate interests
To exercise these rights, please contact us via the contact options below.
8. Marketing Communications & Opt-Out
If you opt into marketing messages, you can unsubscribe at any time:
- Email: Click the “unsubscribe” link in our emails
- Alternatively: Contact us via our website’s contact form
Opting out will not affect our ability to process your mortgage or finance-related requests.
9. Cookies and Tracking
We use cookies and tracking technologies to:
- Enhance site usability
- Analyze traffic
- Personalize content
Most web browsers allow you to control cookie preferences via settings. You can disable or delete cookies, though this may limit certain website functionalities.
10. Changes to This Privacy Policy
We may update this Policy periodically to reflect changes in our practices or legal requirements. We will update the “Last Updated” date and notify users if there are material changes. We encourage you to review this Policy whenever you visit our services.
11. Contact Us
If you have any questions or wish to exercise your rights, please contact:
Premier Wealth Financing Broker Co.
Office 104‑30/31, EMITAC Building, Al Garhoud, Dubai – UAE